1-General conditions of sale of products sold on Nymphéas jewels
Last updated on May 1, 2022
Article 1 - Purpose
These conditions govern sales made by the company Nymphéas Jewels.
This company reserves the right to modify or update these terms and conditions of sale. These terms and conditions will apply to anyone browsing the site and to customers placing orders with Nymphéas Jewels.
Article 2 - Products sold by Nymphéas
The products sold by Nymphéas Jewels are chosen based on passion and quality.
A product description will be made with the greatest care by the Nymphéas team.
Article 3 - Price
The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
If you are ordering from a country other than mainland France, you are the importer of the product(s) in question. Customs duties or other local taxes, import duties, or state taxes may be payable. These duties and amounts are not the responsibility of Nymphéas Jewels. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the relevant authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities.
All orders, regardless of their origin, are payable in euros.
Nymphéas Jewels reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in effect at the time the order is validated and subject to availability.
The products remain the property of Nymphéas Jewels until full payment of the price.
Please note: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.
Article 4 - Orders
You will be able to place an order:
On the website: " www.nympheasjewels.fr "
Contractual information is presented in French and will be confirmed at the latest when your order is validated.
Nymphéas Jewels reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.
Article 5 - Validation of your order
Any order placed on the website " www.nympheasjewels.fr " implies acceptance of these General Terms and Conditions. Any order confirmation implies your full acceptance of these general terms and conditions of sale, without exception or reservation.
All data provided and the recorded confirmation will constitute proof of the transaction.
You declare that you are fully aware of this.
The order confirmation will be worth signature and acceptance of the operations carried out.
A summary of your order information and these General Conditions will be sent to you in PDF format via the email address you provided with your order confirmation.
Article 6 - Payment
By validating your order, you are obligated to pay the price indicated.
Payment for your purchases is made by:
- bank card using the secure STRIPE system. Customers will need to provide their card numbers, expiration dates, and security numbers.
The customer must ensure that he is in full possession of his capacities and that he has the necessary funds to finalize his order.
- or by PayPal, if you choose this payment method, you will be redirected to the platform directly.
The card will only be charged when the order is shipped. In the case of split deliveries, only the products shipped will be charged.
Article 7 - Withdrawal
It's possible to make a return! Don't panic. Just contact the email address: savnympheasjewels@gmail.com
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to provide reasons or pay a penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions). In this case, you are liable. Any damage to the product in this case may invalidate your right of withdrawal.
Return shipping costs are your responsibility and must be sent by tracked letter via post. If the return is not sent by tracked letter, non-receipt of the return will not be eligible for a refund.
When returning, you must include the order number, first and last name so that your request can be processed.
In the event of exercising the right of withdrawal, the company Nymphéas Jewels will reimburse the sums paid, upon receipt of the goods and within 14 days and via the same means of payment as that used when ordering.
Beyond this period, a refund will no longer be possible.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
The provision of services fully performed before the end of the withdrawal period and the performance of which began after the consumer's express prior agreement and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and which may occur during the withdrawal period.
The supply of goods made to the consumer's specifications or clearly personalized.
The supply of goods liable to deteriorate or expire rapidly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
The supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts to such publications.
Transactions concluded at a public auction.
The supply of digital content not supplied on a tangible medium, the execution of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
Article 8- Availability
Our products are offered while they are visible on the website " www.nympheasjewels.fr " and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers.
If a product is unavailable after you have placed your order, we will notify you by email. Your order will be automatically canceled and no bank debit will be made.
Furthermore, the website " www.nympheasjewels.fr " is not intended to sell its products in large quantities. Consequently, Nymphéas Jewels reserves the right to refuse orders for identical items.
Article 9 - Delivery
The products are delivered to the delivery address indicated during the order process, within the time indicated on the order confirmation page.
In the event of a shipping delay, an email will be sent to you to inform you of any possible impact on the delivery time indicated to you.
In accordance with legal provisions, in the event of a delivery delay, you have the option to cancel the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If you receive the product in the meantime, we will refund it and cover the shipping costs under the conditions of Article L 138-3 of the Consumer Code.
In the event of deliveries by a carrier, Nymphéas Jewels cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals.
Article 10 - Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 et seq. of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged, or refunded.
All claims, requests for exchange or refund must be made by email within 14 days of delivery.
The products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the invoiced rate and the return costs will be reimbursed to you upon presentation of supporting documents.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.
Article 11 - Liability
The products offered comply with current French legislation. Nymphéas Jewels cannot be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities regarding the import or use of the products or services you plan to order.
Furthermore, Nymphéas Jewels cannot be held responsible for damage resulting from improper use of the product purchased.
Finally, Nymphéas Jewels cannot be held liable for any inconvenience or damage inherent in the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.
Article 12 - Applicable law in the event of disputes
The language of this contract is French. These terms and conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.
Article 13 - Intellectual property
All elements of the site " www.nympheasjewels.fr " are and remain the intellectual and exclusive property of the company Nymphéas Jewels. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or audio. Any simple or hypertext link is strictly prohibited without the express written consent of the company Nymphéas Jewels.
Article 14 - Personal data
Nymphéas Jewels reserves the right to collect personal information and data about you. This information is necessary to manage your order and improve the services and information we provide to you.
They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also retained for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and data concerning you, directly on the website.
Article 15 - Archiving Evidence
Nymphéas Jewels will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code.
The computerized records of the Nymphéas Jewels company will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.
